Summary:
Have you ever encountered a frustrating black screen when trying to record Amazon Prime Video content and wondered how to prevent it? This article will clearly explain the reasons behind this issue and provide a step-by-step guide to solving it.
Ever tried to save an Amazon Prime video for offline watching—only to hit record and, a black screen? Frustrating, right? You’re definitely not the only one. Why does that happen? Well, Prime Video uses strong DRM protection. It’s built to stop copying, and, honestly, most regular recording tools just can’t get around it.
So, if you’ve run into this problem too, don’t worry—you’re in the right place. In this post, we’ll break down what really causes that black screen and, more importantly, show you some simple ways to record Amazon Prime Video without a black screen.
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Understanding the Root Cause of the Black Screen Problem
The real reason behind the black screen isn’t your browser — it’s DRM. DRM, or Digital Rights Management, is a system Amazon uses to protect its videos from being copied or shared. It’s the reason you can stream freely but can’t record or duplicate what you watch. In short, it’s there to protect copyrights.
Even when you use the official Prime Video app, downloads aren’t fully yours. They come with limits — amazon prime video download limits only allow you keep them for a certain time, and once they expire, they’re gone. That’s why many users try to record videos instead, only to hit the black screen wall. The following two ways can help you get rid of this dilemma.
Tips: Effective Techniques to Avoid Black Screen
1. Disable Browser Hardware Acceleration
The most direct method to avoid a black screen when recording is to turn off hardware acceleration in your browser before recording.
Chrome :
Go to Settings > System > Turn off "Use hardware acceleration when available".
Microsoft Edge:
Go to Settings > System and performance > Turn off "Use hardware acceleration when available".
Firefox:
Open Options > General > Performance > Check "Use recommended performance settings" and "Use hardware acceleration when available".
After this setting, the browser will use software decoding mode, allowing the screen recorder to capture the video.
2. Choose a Suitable Screen Recording Tool
If nothing seems to work so far, don’t worry — there’s still a way. Your best move is to use screen recording software that’s actually built for this job. Most ordinary recorders cannot handle DRM-protected videos on platforms like Amazon Prime Video. To truly solve the black screen problem, you need professional software with advanced capture capabilities. While there are many free screen recorders for PC available, not all can successfully record protected content.
That’s where specialized tools like CleverGet Recorder and Leawo Free Screen Recorder stand out. CleverGet Recorder is built for streaming. It records in high quality and avoids the black screen problem. Leawo Free Screen Recorder is a simple all-purpose tool that works well for everyday tasks like tutorials and video calls.
How to Record Amazon Prime Video Using CleverGet Recorder
CleverGet Recorder is a powerful yet easy-to-use screen recorder, perfect for anyone who wants to capture streaming content from sites like Amazon Prime Video. Unlike most basic recorders, it can handle DRM-protected videos without running into the dreaded black screen. The software keeps both the picture and the sound perfectly in sync, so what you see is exactly what you get. It’s fast, stable, and makes recording high-quality videos feel effortless.

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Free streaming video recorder to record online on-demand video and live streaming video without quality loss and cost.
- 100% free to use.
- Record movies, TV shows, game streams, lectures, live concerts, etc.
- Record up to 4K video with 60FPS in MP4 or MKV.
- Schedule recording upon preset recording length.
- No watermark, no time limit, and ad-skipping (beta).
Here are the specific steps:
1. Download and install CleverGet Recorder.
2. Open the software’s built-in browser and log into your Amazon Prime account.
3.Find the target video using the search box and start playing it.
4. Click the record button (REC) to start recording. You can adjust the recording area and resolution during this time.
5. Click stop after playback ends. The video will be automatically saved to your computer.
Please remember that this method is intended only for personal study and private appreciation. You must strictly adhere to the platform’s copyright rules, and any form of redistribution or commercial use is strictly prohibited.
How to Record Amazon Prime Video Using Leawo Free Screen Recorder
As a lightweight yet powerful "treasure software", Leawo Free Screen Recorder is perfectly suited for users who want high definition but prefer not to pay.

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4-in-1 screen recorder suite to record gameplay, tutorial, training video, lecture, reaction video, webninar video, etc.
- Free online recorder to record window, browser tab or entire screen online.
- Free screen recorder to record screen in full-screen or custom area at up to 4K to MP4.
- Free webcam recorder to record webcam video.
- Free audio recorder to record audio from microphone or computer to MP3.
- Free screenshot snapper to snap screenshot to JPG.
Now, let’s start recording step-by-step:
1. Open the Leawo software. It is recommended to first go to the settings page to pre-select the output path and video format.
2. Open the Amazon Prime Video website or app and navigate to the page of the video you want to record.
3. Return to the Leawo interface and flexibly select the recording area (full screen or a specific window).
4. Click the prominent red “REC” button to begin capturing the content.
5. After recording, click the stop button. Your high-definition video will be automatically saved to the preset path. Easy and done!
Finally, we emphasize again: all recorded content is only authorized for use within the scope of personal study and entertainment. Any form of distribution or commercial exploitation is strictly prohibited.
Conclusion
In short, the black screen problem comes down to DRM protection on Amazon Prime Video. To get around it, you need the right setup. First, disable hardware acceleration in your browser. Then, use a proper recording tool. CleverGet Recorder and Leawo Free Screen Recorder both work well and keep video and audio in sync.
If you just want to watch offline, the Prime Video app’s own download feature is enough. But for saving videos permanently, CleverGet Amazon Downloader lets you download movies on Amazon Prime Video and store them directly. Finally, we kindly remind you to always enjoy your favorite Amazon Prime Video content within the bounds of personal, legal use. This way, whether you are online or offline, your entertainment remains uninterrupted.



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