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Frequently Asked Questions

• Do I still need to downgrade the firmware if my drive works with Leawo Prof. Media/Leawo Blu-ray Player?
• What can I do if the drive firmware fails to downgrade?
• What does “friendly” drive mean?
• What does “official” drive mean?
• Can I downgrade the system with Leawo iOSFix?
• Does the free one-click mode to exit/enter recovery mode cause data loss?
• What to do if iOSFix fails to fix?
• What can I do with the free trial version (or expired version) of Leawo iOSFix?
• Which recovery mode should I choose, the Standard Mode or Advanced Mode?
• Will Leawo iOSFix erase data on iOS devices?
• What to do if I got a blank prompt box after I launched Leawo Blu-ray Player on Mac?
• What to do if I can’t record on Mac?
• What to do if I failed to install Leawo Audio Device on Mac?
• What to do if the eBook conversion failed on Mac?
• What to do if the iTunes audiobook conversion failed on Mac?
• What to do if the Spotify music conversion failed on Mac?
• What to do if the iTunes music conversion failed on Mac?
• What to do if the iTunes movie conversion failed on Mac?
• What to do if the eBook conversion failed?
• What to do if the iTunes audiobook conversion failed?