“Hi do you know the reasons of Sony TV not seeing mp4 on USB drive? I have got some MP4 movies and would like to playMP4 files on Sony TV but some MP4 files won’t play on Sony TV since Sony TV even can’t see them on USB drive. I know MP4 is supported by Sony TV. Why can’t these MP4 files play on Sony TV? What’s wrong with these MP4 files? Please tell me why, and how to play MP4 files on Sony TV that couldn’t be seen by Sony TV on USB drive.”

Sometimes you will come across such kind of questions: your device has some video format in its support list but it couldn’t play back some of these files occasionally. In this guide, we would like to explain why you can’t play MP4 files on Sony TV and how you can watch all MP4 files on Sony TV with different solutions.

Part 1: Why Can’t Sony TV Play MP4 Files

Firstly, let’s take a look at the media file formats supported by Sony TV. We have made a conclusion table below to show you the file formats Sony TV accepts, according to the Sony official website:


File Type

File Extension





.mpg, .m2t


.m2ts, .mts

MPEG-4 (Part 2, 10), MP4


DivX SD (Home Theater profile 3.0)

.divx, .avi



WMV, Asf

.asf, .wmv


.divx, .avi




.3gp, .3g2

DivX HD plus, MKV



.rm, .rmvb










MPEG-1 Audio Layer-3


WMA, Asf






.jpg, .mpo, .arw



Obviously, Sony TV supports multiple video file containers including MP4, FLV, MOV, MKV, AVI, etc. However, these file containers should be in accordance with the specific requirements upon video codec. Sony TV only recognizes MP4 files in .mp4 or MPEG-4 (Part 2, 10) video codec. Therefore, if your MP4 files are not encoded in these codecs, Sony TV won’t see them on your USB drive. You need to make use of video converter or video encoder tools to turn your MP4 files into Sony TV accepted MP4, which are detailed described below.

Part 2: How to Convert MP4 to Sony TV with Leawo Video Converter

To encode your MP4 files to Sony TV MP4 files, you need to turn to some professional video converter or video encoder tools as mentioned above. You could find a lot of video converter tools on Google. Leawo Video Converter offers you the best solution. As a professional media converter tool, Leawo Video Converter enables you to convert video files between 180+ file formats including MP4, FLV, MKV, AVI, MOV, WMV, etc. The key feature is that it enables you to encode your video files to desired ones for different devices and players including iOS devices, Android smartphones and tablets, Windows Phones, VLC, Windows Media Player, QuickTime, iTunes, etc. With Leawo Video Converter, you could transcode your MP4 files to .mp4 or MPEG-4 (Part 2, 10) codec, so that you could freely play back all MP4 files on Sony TV.

Download and install Leawo Video Converter on your computer. Then follow the below steps to learn how to convert MP4 files for Sony TV.

Step 1: Add source MP4 files

Launch Leawo Video Converter (Leawo Video Converter is a module of Leawo Prof. Media) on your computer and then click the “Video Converter” option. On the “Convert” window, click the “Add Video” button to browse and add source MP4 movies from your computer drive to Leawo Video Converter.

Add videos

Step 2: Set output format

Right next to the “Add Photo” button, click the drop-down button and then choose “Change” option to enter the “Profile” panel. You are required to choose output format here. MP4 Video under the “Format > Common Video” group is recommended since it’s accepted by Sony TV.

Set output format

Since you need to transcode the video codec to the one that is accepted by Sony TV, you need to change the video codec of selected MP4 output profile. Click the “Edit” button on the drop-down panel mentioned above, then adjust video codec (choose MPEG4), bit rate, aspect ratio, frame rate, audio codec, etc.

Adjust  file parameters

Step 3: Set output directory

After setting output profile parameters, go back to the main interface and click the big green “Convert” button. Set output directory in the “Save to” box on the popup sidebar.

Set output directory

Step 4: Convert MP4 files to Sony TV

Finally, click the bottom “Convert” button on the right sidebar. Leawo Video Converter would then start to convert MP4 files to Sony TV. The conversion will complete shortly.

Adjust  file parameters

After the conversion completes, you could then freely transfer the converted MP4 files to your Sony TV via USB drive. Actually, with Leawo Video Converter, you can not only convert videos between various formats, but also turn photos into photo slideshow video, convert 2D video to 3D movie, edit videos, select subtitles and audio tracks, etc. You could do more than you imagine with Leawo Video Converter.

Part 3: How to Convert MP4 for Sony TV for Free with Online Video Converter – ZAMZAR

Also, there are free tools that could help you convert MP4 files to Sony TV compatible video files so that you could play back all MP4 files on Sony TV freely. You could make use of free desktop video converter tools like Format Factory, or free online video converter tools like ZAMZAR as well to complete MP4 to Sony TV conversion. Here we would like to take ZAMZAR for example to show you how to convert MP4 files to Sony TV for free online.

ASF to MP3

ZAMZAR is a professional online free video converter tool that could help you convert videos between almost all file formats for free online. Follow the below steps to learn how to convert MP4 to Sony TV for free online with ZAMZAR.

1. Open the page: https://www.zamzar.com/

2. Click the “Add Files” button to browse and upload MP4 files to ZAMZAR. Make sure the source MP4 files should be less than 50MB each since ZAMZAR has a file size limit. You could break the limit by creating an account or upgrading your account, which is not free any more.

3. After you upload source MP4 files, choose MP4 as output format and then set the parameters to make video codec compatible with Sony TV.

4. After that, click the “Convert Now” button to start to convert MP4 files to Sony TV for free online.

5. After converting, you could then download the converted MP4 files to your computer drive.

You could then transfer the converted MP4 files from your computer drive to your Sony TV via USB drive.

Part 4: Leawo Video Converter vs. ZAMZAR

The below table shows you some detailed features of Leawo Video Converter and ZAMZAR, so that you could learn them better and decide which one you might need.


Leawo Video Converter


Convert videos and audios



Edit video and audio files



Set output parameters



Apply 3D movie effect



Select subtitles and audio tracks



Turn photos into photo slideshow



Edit generated photo slideshow



Take screenshot



Add subtitles



Batch conversion



File size limitation


Less than 50MB per file

Internet connection




Free trial and paid version

Free for file conversion under 50MB

Obviously, Leawo Video Converter provides comprehensive solutions for video conversions upon multiple aspects including video conversions, video editing, 3D movie creating, video playback, etc. On the other side, free online video converter ZAMZAR only helps you convert video files that are less than 50MB and highly requires Internet connection status.

Extension: How to Play Movies on Sony TV via USB

After converting MP4 files to Sony TV compatible media file formats, you then need to transfer the converted MP4 files to Sony TV for playback via USB device. The below steps would show you how to play movies on Sony TV via USB device:

1. Add your movies to USB drive and then disconnect your USB drive from computer.

2. Connect the USB device to the TV USB port. Turn on the connected USB device if necessary.

3. On the Sony TV remote controller, press the HOME button to reveal the menu.

4. Select “Media > Photos, Music or Videos > Select name of connected device”, “Devices > USB > Photos, Music or Videos”, or “Media Server > USB” option to get to target USB drive.

5. Select the file you want to play back from the list, and then press the play button to start playing movies on Sony TV via USB drive. You then could enjoy movies.