Patrick Murray 12/12/2025

CleverGet RecorderCleverGet Viki Downloader

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Why Viki Download Is Not Working & How to Fix It

For those who love Asian shows and films on Viki, there’s an option to save videos for offline use - meaning no Wi-Fi? No problem. But hey, it doesn’t always work smoothly. Maybe the downloads crash or won't start at all. If that's happening, here’s what’s likely going wrong - and ways to get things rolling again.

1. Why Viki Download Might Not Work

The download feature of Viki is called Offline Viewing. Convenient as this feature is, it comes with several limitations, from the service itself, title eligibility, to your device. Here are the breakdowns to help you rule out the reasons.

Subscription Plan & Region Limitations

The offline download feature is only available to the Viki Pass Plus plan subscribers and those who have purchased rental titles. A Standard plan won’t get you there. Meanwhile, it is currently accessible in the following American and European countries. If you are traveling outside these regions, you won’t be able to watch the content you’ve downloaded.

Device and App Requirements

Can you download on Viki using a web browser or its TV App? Unfortunately, no. Viki’s Offline Viewing feature is only available on mobile devices through its official app. To use this feature, the OS version should be 9.0 or higher for Android and 15.0 or higher for iOS. You can download content on only one device under your account.

Title Eligibility

Even if you manage to download your favorite shows on your device, you may receive an “Expired” notice and fail to watch them anymore. One reason is that the licensing agreement between the content provider and Viki has ended, thus making the title inaccessible to all users.

Another reason is that your downloaded titles can be saved on your device for a limited period of time. Besides the expiry situation, some content simply doesn’t offer the option for download due to DRM restrictions; you can only stream it online.

VPN / Proxy Issues

This is an often-neglected cause of Viki download failure. Your active VPN or Proxy can make it appear you’re accessing Viki from a restricted region. The platform may detect and block you from downloading content. Turn off the VPN or switch it to a server in a supported region to see if the download feature is back.

2. How Viki’s Download Features Work

Now that you understand what can prevent the Viki offline download feature from working, let’s walk through how to download on Viki App properly and its expiry rules, to help avoid common mistakes and make the most of Offline Viewing.

How to Download Wiki Videos in the Viki App

Step 1: Check your subscription status in the App under Me > Settings > My subscription. Make sure you have an active Viki Pass Plus subscription.

Step 2: Check if there are updates on your Viki App. Ensure you are using the latest version of it.

Step 3: Tap on the title you’d like to download, and look for the download icon. If there is one, tap on it, and you will be prompted to choose your preferred video quality. Then the download starts. If you can’t find the icon, that means the title can’t be downloaded.

Step 4: Once complete, you may access the downloaded episodes by tapping the Downloads icon. They will remain available for viewing during a certain time period, as Viki's expiry rules state.

Expiry rules

Downloaded titles can be stored on the device for a limited period of time. For rental ones, the timeframe is 30 days, and is shortened to 48 hours once you start watching them. For non-rental ones, you can download them again, as long as you are subscribed to the Plus plan.

3. Troubleshooting: How to Fix Common Viki Download Problems

Even after doing everything right, you might still have trouble grabbing stuff from Viki. Check out these usual hiccups - and what to do about them.

When the Download Button Is Missing:

To begin, check if your Viki Pass Plus is active, you're in a region where it's available, no VPN or proxy is turned on, while also making sure both the app and your phone’s system are up to date. When the download option doesn't show up, it just means that particular show can't be saved offline.

When Download Starts But Doesn’t Finish:

A shaky connection might make downloads stop mid-way. Try using a solid Wi-Fi signal instead, while shutting down extra apps running in the background. Check that your phone or tablet isn’t low on memory before starting the download. Should issues continue, remove the Viki app then put it back on your device. That’ll wipe leftover data plus squash hidden glitches causing trouble.

When Downloads Disappear or Show as Expired:

According to Viki’s expiry rules, downloaded titles are available for a certain period of time and expire and are deleted then. You can redownload non-rental titles and repurchase the rental ones if you still want to watch them offline. It is best to set a reminder, especially for rental ones. In the case of a title leaving Viki, there’s nothing you can do about it.

When Built-in Downloads Aren’t Enough / Not Available:

Sometimes Viki’s download feature just can’t meet your needs due to its limitations. That’s when you turn to third-party tools like CleverGet Viki Downloader. It allows you to download any content on Viki, even titles without download buttons. With this downloader, you can save videos permanently and watch them on any device you’d like. Region restrictions are no longer a bother, either. The following guide shows how to download Viki videos using CleverGet Viki Downloader.

Step 1: Download and install CleverGet

Download and install CleverGet Viki Downloader on your PC or Mac.

Step 2: Access the video

Launch the program. Log in to viki.com and play the video you’d like to download. Then click the blue download icon to proceed.

Step 3: Download the video

You will be prompted to choose download options. Once done, click Download to start the process.

Step 4: View downloads

Access and play the downloaded Viki videos in the Library section. You can even save them to your other devices for more flexible playback.

If you want a free option, you can try recording if Viki fails to download a show. When that happens, something like CleverGet Recorder grabs the stream from Viki at no cost. It records video without the commercials. You get clean copies saved as MP4 or MKV files. That way, playback works smoothly on pretty much anything you own.

Conclusion

If the Viki option to save episodes isn't working, start by looking at your membership type, location, whether the show can be downloaded, if a VPN’s on, or what version of the app or system you're using - this clears up most glitches. When it's still broken, try something else instead - CleverGet’s tool grabs Viki videos without stress for watching later.