1. Normal Mode

Step 1: To recover data under Normal mode, first click the first tab on the main interface of the program.

If you haven’t connected your device to your computer, there would be signs prompting you to connect your device.

Connect your device to your computer and select your device from the device list below. And then click Start button to start scanning your device.

The scanning process might take a while.

When the scanning process is finished, you will see the list of all the data on your device. Choose to view the deleted data only by checking Only display the deleted items option. Now all the recoverable data types would be shown on the left sidebar, and all the data of that specific type are listed on the right.

Check all the files and data you want to recover and click Recover button.

A window would show up and there’s a Save to Option which is for saving the files to be recovered to your computer. Click Open button to set the output directory for the files. You can choose to open the output folder right after the recovery is finished by checking the option below the output directory box. And then click Go button to start recovering data to your computer.

2. DFU Mode

DFU mode supports recovering 14 types of data, 8 of them are also supported in Normal mode and 6 of them can be only found in DFU mode. The 8 types of data that both Normal mode and DFU mode support recovering are Messages, Contacts, Call History, WhatsApp, Notes, Calendar, Reminders, Safari bookmark. The 6 types of data that only DFU mode can recover are Camera Roll, Photo Stream, Photo library, Message attachments, Voice memos, WhatsApp attachments.

DFU mode is currently exclusive to iPhone 4 and iPod Touch 4.

2.1 Enter DFU mode

To enter DFU mode, click Recover from iOS device tab and connect your iPhone 4 or iPod Touch 4 to your computer, there would be a window for you to choose to enter DFU mode or Normal mode.

Click DFU button to enter the next phase, there would be instructions on the interface guiding you to activate DFU mode. Ready those instructions carefully to familiarize yourself with the steps.

2.1.1. When you are ready to activate DFU mode, click Start button to start activating it.

2.1.2. There would be countdown on the screen under second step, now press Home and Power button at the same time for 10 seconds. You can follow the countdown on the screen in case you hold the button for too long.

2.1.3. After you’ve been holding the Home and Power button for 10 seconds, the screen of your device would go back, now release the Power button but hold on to the Home button for another 10 seconds until the prompt “You have successfully entered DFU mode, now you can release the Home button” shows up.

2.2. Scan your device

Once the DFU mode is activated, the program would scan and analyze your device automatically.

Click Pause button to pause scanning.

Click Stop button to stop scanning.

2.3. Choose Data to Recover

When the device scanning is done, you can see all the data on your device.

Click Only display the deleted items option to show the deleted data only.

All types of recoverable data are listed on the left column. Click on one type of data to preview the files in it. This program allows you to recover specific files instead of the whole data backup. You can use the search box to search and find the target file quickly.

Click Home button to go back to the main interface.

Click Exit DFU mode to quit DFU Mode.

2.4. Recover data

Choose all the files you want to restore and click Recover button. The data you are recovering will be backed up to your computer as well. On the following pop-up window, click Open button to set the output directory for the backup of the data you are recovering. And you can choose to open the output folder when the program finishes recovering the data by checking Automatically open the output folder after finishing recover. And to finally start recovering data, click Go button.