[Troubleshooting Guide] Why Can’t I Download on Netflix?

Cassie J. 27/05/2025

CleverGet Netflix Downloader

2,759 views

“Why can’t I download on Netflix? When I tried to download movies on Netflix, the Netflix notified me that ‘You have downloads on too many devices.’ What should I do to fix this?”

When you are going to download movies or certain shows on Netflix, you might get the same notification as mentioned above. Why does it happen? Why is Netflix not allowing downloads? As one of the most trending online streaming platforms, Netflix has provided offline watching feature by enabling you to download movies or shows on Netflix app. However, there are actually a few Netflix download limits. These Netflix download limitations might block you from downloading Netflix movies and shows. This page will detail all possible causes of Netflix downloads not working issue for you.

Part 1: Why Can't I Download on Netflix? - Troubleshooting

As mentioned above, when you try to download on Netflix app, there are quite a few limitations. These limitations might prevent you from successfully downloading Netflix movies and shows. You could get detailed solutions here.

1. Device compatibility

It should be noted that you could download movies and shows on Netflix app only. Therefore, you need to learn what devices support Netflix download. According to the official Netflix support, you must get iOS devices (iPhone or iPad that runs iOS 9.0 or later), Android devices (that runs Android 5.0 or later), Amazon Fire Tablet (that runs Fire OS 4.0 or later), and Google Chromebook (that installs the Play Store).

2. Netflix subscription limitation

Meanwhile, different Netflix subscription plans allows you to download on Netflix on different devices at a time. The Netflix Basic plans (including the ad-supported and ad-free one) allow you to download movies and shows on 1 supported device at once, Netflix Standard plan enables you to download on Netflix 2 supported devices at once, while the Netflix Premium plan lets you download videos on Netflix on up to 6 supported devices at once.

3. Total amount of Netflix downloads

Different Netflix subscription plans allow you to download Netflix titles at different quantities. The Netflix ad-supported plan allows you to download only 15 titles, while the Ad-free subscriptions allow you to download up to 100 titles per device. That means if you are an active Netflix Premium subscriber, you could download up to 600 titles on 6 devices in total. Once your downloads reached the max, Netflix downloads not working issue will happen. You could delete previous downloads for other downloads.

4. Content availability

Some videos are not forever available on Netflix. Due to license issue, Netflix might have removed the title you are going to download on Netflix. In such case, you have to wait for Netflix to re-add the target video or switch to Netflix alternative streaming sites. This will help you easily fix “why can’t I download certain shows on Netflix”.

5. App version

When you find Netflix downloads not allowing downloads, you could check to see if you are using the latest version of Netflix app. Just update your Netflix app to the latest version to see if you have fixed “why can’t I download movies on Netflix” issue. For Android users to get the latest version, your device must have Android OS version 7 (Nougat) or later. While for iOS users, the latest Netflix app is available on iPhone/iPad/iPod touch models running iOS 16 or later.

6. Storage space

Every Netflix download will occupy your device storage. Once there is not enough storage, the Netflix download would not go smoothly. You might delete other files or apps to get more storage for Netflix downloads.

7. Subscription status

Netflix allows you to download movies or shows on Netflix app only when your Netflix subscription is active and you have logged into your account on the device. Otherwise, you will not be able to download Netflix movies and shows.

8. Network issues

While Netflix download consumes great traffic data, make sure your internet connection is normal and smooth enough. You could try to restart router or modem to see if internet connection would be faster, or upgrade your network bandwidth.

9. Data settings

Check your Netflix download settings to see if you have set Netflix download to work on WiFi connection only. Switch to a WiFi connection or change the Netflix download settings.

10. Regional restrictions

It should be noted that Netflix provides different titles for different countries and regions. The content you are going to download might be not available in your place. In such case, you could make use of VPN proxy.

If you have tried all the above solutions and still the Netflix downloads not working issue exists, you might try to contact the Netflix support service then. The Netflix support team will help you fix issues such as “Why can’t I download episodes on Netflix”.

Part 2: How to Download Movies and Shows on Netflix Without Download Issues?

While there are that many Netflix download limits, is there any other way to download Netflix movies and shows without any Netflix download limit? You might try some Netflix download tools. CleverGet Netflix Downloader offers exactly what you want.

As one of the best Netflix video downloaders, CleverGet Netflix Downloader could let you download Netflix titles including movies, TV shows and originals to your computer without any download limits as Netflix app does. This expert Netflix video downloader could download Netflix videos to 1080P MP4 or MKV files, so as to let you watch Netflix video downloads on any MP4/MKV friendly devices and players on the go. What’s more, this Netflix video downloader enables you to select subtitles and audio tracks from source Netflix video for downloading, so as to let you watch Netflix videos offline in desired language.

You could follow the below steps to learn how to download movies and shows on Netflix without any download issue or limit. But firstly, you need to download and install CleverGet on your computer, and make sure you have at least the most basic subscription of Netflix.

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• CleverGet Netflix Downloader

  - Enable users to download Netflix movies, TV shows, serials, etc. to MP4/MKV format.
  - Download 720P, 1080P Netflix HD videos on Mac and Windows computer without quality loss.
  - Support to download Netflix episodes of all/certain seasons in batches.
  - Reserve multilingual subtitles and audio tracks.

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Step 1: Set download folder

Once you have installed CleverGet on your computer, open it and then set the download folder by clicking “3-dot icon > Settings > General > Save Video To”. On the “Settings” window, you could also adjust other settings like program UI language, mode, max download tasks, etc. Click the blue “Save” button to save all changes and quit the “Settings” window.

Step 2: Play back target Netflix movie or show

Within CleverGet, open the Netflix.com website and log in with your account info. Then, browse, search, and play back target Netflix movie or show you want to download. At the bottom right corner, you could see a round button, by clicking which CleverGet will start to analyze the target Netflix video page.

Step 3: Choose what to download

After CleverGet successfully analyzes the target Netflix video, it will pop out a window, which includes all available download options. Here, you need to choose which title/option to download, set the Output format from MP4 and MKV, choose subtitles and audio tracks, decide to pack subtitles to output video or not by checking the “Remux into file” option. Afterwards, click the blue “Download” button at the bottom to start Netflix video download.

Step 4: View downloading and downloaded Netflix videos

On the right sidebar, you could see all downloading and pending tasks, downloading progress, etc. Wait for CleverGet to complete downloading, and then check all downloaded videos under the “Downloaded Videos” tab.

As an expert Netflix downloader, CleverGet successfully avoid all download limitations of Netflix app. Once the downloads complete, you will get independent MKV/MP4 files off Netflix website. You could play back the downloaded Netflix videos on any devices and players, while Netflix downloads within Netflix app could only be played back within Netflix. It should be noted that CleverGet helps you download movies and shows from Netflix website for offline viewing only. Don’t use the downloads in any illegal way.

Also Read: Free Netflix Account & Password | Get Around Netflix Household Rules | Netflix Student Discount

Part 3: FAQs

Q1. How to remove Netflix downloads on a device?

Netflix app enables you to remove all downloads on a specific device B from device A. On device A, at the bottom right of the Netflix app, click the "My Netflix" option. Then, on the new interface, click the "Menu" icon at the top-right corner. Choose "Account > Settings > Manage download devices > Remove device" to remove downloads from a specific device.

Q2. How to remove Netflix downloads on Netflix app?

It is quite easy and simple to remove Netflix downloads on app. You could delete all downloads directly on a device in clicks. Kick off Netflix app, click the "My Netflix > Menu > App Settings > Downloads > Delete All Downloads > Confirm deletion" to delete all downloads immediately to get more storage.

Q3. Can you download episodes on Netflix app in batch in one click?

No, you can't. You have to click the download icon below every single episode to download Netflix TV series on Netflix app. However, CleverGet allows you to download Netflix series in batch in one click.

Q4. How long do Netflix downloads last?

All downloads on Netflix app have no more than 30 days of validation. And once you start playing one Netflix download, you need to finish watching it within 48 hours. Of course, if a video has been removed from Netflix, it will also be expired in your Netflix download library.

Q5. Can you play Netflix downloads on non-Netflix players?

No, Netflix downloads are all encrypted files and therefore could only be recognized and played back by Netflix app. However, if you download Netflix videos with CleverGet, these Netflix downloads could be played back on various MP4/MKV compatible devices and players.