Prime Video Downloads Keep Disappearing? How to Fix?

Patrick Murray 19/02/2025

CleverGet Amazon Downloader

2,437 views

One of Amazon Prime Video's best features is that it allows you to download Amazon Prime videos for offline viewing. However, many users have found that their Prime video downloads have disappeared, and they had to download them again. So why are Prime Video downloads not working? This blog will introduce all the possible causes of the issue, and you can also find useful fixes that truly work! Just read on.

Part 1: Causes of Prime Video Downloads Disappearing Issue

Why are my Prime video downloads disappearing? Various causes might lead to the problem. In this part, we have collected all the possible reasons. Just check them out.

1. Your downloads have been deleted accidentally

When you find Amazon Prime video downloads disappear, it can be that there are errors with your account. If you have shared your Amazon Prime account with someone else, the video downloads could have been deleted accidentally.

2. Your device storage is not enough

One of the most common causes for the “Amazon Prime video downloads disappeared” issue is that your device storage is not enough. Your device will need to have sufficient storage to store video downloads.

3. Temporary glitches could be the culprit

More often than not, technical issues like poor internet connection and temporary glitches will result in errors of all sorts. Hence, you might find Amazon Prime video downloads disappeared.


4. Something is wrong with your subscription

Meanwhile, there could be something wrong with your subscription. For instance, your subscription has been canceled without notice, or you have reached the maximum allowable downloads.

5. The copyright licenses are expired

All videos on Amazon Prime have been issued with copyright. However, when the licenses expire, the copyrighted content will be taken down automatically, which causes downloads to vanish.

6. Limited viewing period

Rental and subscribed videos will be available in your video library for 30 days. They will disappear in 48 hours once you start watching them. That’s why you find Amazon Prime video downloads disappeared.

Part 2: Solution for Prime Video Downloads Disappeared

Why are Prime Video downloads not working and all the video downloads disappearing? Now you should know the causes. But fret not. In this part, we have collected useful solutions to help you fix the “Amazon Prime video downloads disappeared” issue. Just check them out.

1. Check your video library

If you have successfully downloaded the Amazon Prime videos but found them disappeared, the first thing to do is to check the download library carefully. It is highly possible that you miss the one you are looking for by accident. Just go through your video library and make sure you are not missing it.

2. Check your subscription

When you find Amazon Prime video downloads disappeared truly, the next thing to do is to check the status of your subscription. Has your subscription expired? If your subscription has been canceled or the payment method is no longer valid, you might lose access to the downloaded video, too. Just verify your account and see if it is still active. To make the verification, you can follow the steps below.

• Step 1. Sign in with your Amazon Prime account.
• Step 2. Head to the top right. Go to Accounts & Lists > Select Membership and Subscriptions.
• Step 3: You can view the details of your Prime Membership, including the date of renewal, payment methods, etc.

3. Delete Amazon downloads

Sometimes, Amazon Prime Video downloads disappear because you have reached the maximum download limits. In this case, the new video downloading process might be paused. So, it looks like Amazon Prime Video downloads disappeared from your library. But in fact, it is just because the download tasks are not completely successful. In this case, you will need to delete some of the existing Amazon downloads to make room for the new ones.

4. Watch videos before they expire

As introduced earlier, Amazon Prime Video downloads disappeared from your library after 48 hours once you start watching them. So make sure to watch downloaded videos before they expire.

5. See if the videos are still on Amazon

Not all the Amazon Prime videos will be there forever. They will be taken down when the license agreement expires. You can redownload the video if the titles are still available.


6. Restart/update the Amazon Prime Video app

If the “Amazon Prime video downloads disappeared” issue is caused by temporary glitches, you can restart the app to fix the issue. Meanwhile, make sure to update your Prime Video app to the latest version to avoid potential bugs.

Part 3: Download Prime Videos for Permanent Storage

Why are Prime Video downloads not working? The previous parts have introduced all the causes and fixes. Just follow the solutions above when you find Amazon Prime video downloads disappeared, and the problem should be fully resolved. But if you want to fix the issue once and for all, the simplest solution is to download Prime videos for permanent storage offline.

So how to download Amazon Prime videos? CleverGet Amazon Downloader is your best choice. Developed for Amazon Prime Video specifically, the video downloader is capable of saving all videos on Amazon with original quality. Here are the powerful features that make it a top-notch video downloader!

Complete DRM & Ads Removal

 CleverGet Amazon Downloader is a professional video downloader that can help you successfully remove the DRM (Digital Rights Management) from videos on Amazon. You can convert Amazon Prime videos to MP4/WEBM and save them as local files directly. Meanwhile, all those disturbing ads will be eliminated. You can keep the videos offline forever without worrying about the “Amazon Prime video downloads disappeared” issue!

Amazon video downloads no quality loss

Supporting up to 1080p Amazon video downloads, CleverGet Amazon Downloader is a market-leading video downloader you should never miss out on. You can save your favorite Amazon videos with 1:1 quality retained. All visual and auditory elements will be perfectly captured without quality loss. You can have the best viewing experience offline on any device at any time!

Bulk Amazon video downloads

With the most advanced multi-threading technologies, CleverGet Amazon Downloader can detect all the TV episodes related to the current one and provide available resources for download. You can batch-add a full season or an entire season to your download list. With the GPU acceleration capability, all your download tasks can be completed quickly.

Preserve audio tracks and subtitles

Looking for a more immersive viewing experience with your familiar language? Worry not. CleverGet Amazon Downloader will capture all the audio tracks and multi-language subtitles available. You can pick any one from the download options or save subtitles as SRT/SUP files and watch your favorite movies and TV shows offline.

Unrestricted Amazon Prime video downloads

There is no need to worry about the “Amazon Prime video downloads disappeared” caused by download limits. With CleverGet Amazon Downloader, you can download as many videos as you want! The downloader allows you to download all videos, including free titles on Freevee, the subscribed movies and shows, and rented/purchased titles in one place.

Step 1. Install CleverGet Amazon Downloader

After selecting your device type, download and install the app.

Launch CleverGet Amazon Downloader. Just head to the settings menu in the top right and set the output path before you download Amazon videos.

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• CleverGet Amazon Downloader

  - Support Amazon Prime Videos and Shows Download
  - Download 720p/1080p Amazon HD Videos Without Quality Loss
  - Save Amazon Videos/Movies in MP4 or MKV Format
  - Reserve Multi-Language Audio Track & Subtitles
  - Remux Subtitles to Video

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Step 2. Locate Amazon Prime Video

Locate your desired movie or episode from Amazon Prime Video and play the video with the browser. To make CleverGet Amazon Downloader parse all of the download sources, click the Download button in the lower right corner.

Step 3. Download Amazon Prime Video

All of the download options will be displayed in a pop-up window. Select one to download videos from Amazon Prime.

That’s it! You can download three videos for free during the trial period and unlock the limits with a reasonable subscription. What are you waiting for? Just get the video downloader and save your favorite Amazon Prime videos forever now!