What to do if the videos in Add Files page are not all videos?

Please confirm the information below first.

1. Make sure the iTunes version is or later.

2. Make sure you checked Share iTunes Library XML with other applicationsin iTunes Preferences>Advanced.

3. Make sure the M4V videos you want to convert are downloaded to local hard drive.

If it still does not work, click top Settings>Help>Bug Report, submit Bug Report.

This FAQ is about: Frequently Asked Questions, TunesCopy

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