I found I have bought the wrong software after purchase, can it be exchanged to the software I need? Or can I get a refund of this product to purchase the right one?

Requesting refund with the reason “purchasing the wrong product” will not be approved, since a free “try-before-you-buy” version is available for you to decide which product meets your need.

Before you buy a product, we highly recommend that you read the product description, download the trial version, and always remember to choose the exact product with a right name.

In your case, we could only offer you a discount to the product you want. For more information, please contact our support staff with your order number and/or licensed email address.


This FAQ is about: Frequently Asked Questions, Payment & Refund

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