Why was I charged more than the price stated on website?

As developer of the software, we only charge the price stated on our website. There are several situations that you might be additionally charged.

1.  Download Insurance Service or Extended Download Service (EDS), which are offered by Avangate or RegNow, in case customers forgot or lost their registration information when they want to re-install the program.

2.  VAT. Our payment platform charges applicable sales tax for orders. Sales tax is automatically computed on both product(s) and shipping costs. The total price inclusive of applicable taxes will be displayed before the order is transmitted.

If you have any more concerns, please contact our support team.

This FAQ is about: Frequently Asked Questions, Payment & Refund

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