Frequently Asked Questions | Leawo Support Center - Part 12

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Frequently Asked Questions

I’ve just purchased your Data/Photo Recovery Pro for Mac. It has recovered files and I’ve saved them onto my computer but none of them will open. What’s wrong?
When importing Blu ray, a message popup with an error code, what should I do?
The audio is out of sync with video, how can I make the sound matches correctly with video?
When loading my DVDs onto Leawo, it always stops reading at 98%. What’s wrong?
After conversion, a part of my file was cut off. Can I get the entire video converted?
The audio is out of sync with video, how can I make the sound matches correctly with video?
When I convert VOB files from my DVD, Leawo Video Converter only recognizes a few seconds of the files. Why?
I failed to load my iTunes purchased files, what’s wrong?
If the loaded time is incorrect, what can I do?
Can the PowerPoint to DVD/PowerPoint to Video Converter work with Windows 8 and support PowerPoint 2013?
Do I need to have Microsoft PowerPoint installed on my computer?

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