Why doesn’t the program acquire music tags sometimes?

The music tags will not be acquired due to the reasons below.

1. The program will recognize the music tags of the song according to the first 20 seconds of the song. Please click Record first, then play the song you want to record, and make sure that the song is complete.

2. Other sound on the computer will affect the acquirement of the music tags. Please close other programs during the recording process.

3. The program is damaged. Please reinstall the program and try again.

If this doesn’t work, please contact us with the song you want to record.

This FAQ is about: Frequently Asked Questions, Music Recorder, Music Recorder for Mac

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