I got “Failed to load file” error message when I was loading my video to the Video Converter software, what’s the problem?

1) Please make sure to name your video using non-English characters, the simpler, the better.

2) You can drag your video to our program directly, or click the top “Add Video” button, then load your video via the dropdown list options.

3) If still doesn’t work, please contact our support team with the detailed information of your issue for further assistance.

Related FAQs

• The audio is not sync with video, what should I do?
• How to raise/lower the output file’s volume?
• How to speed up the conversion with Leawo?
• The output video quality is not satisfying, can I get a better one?
• It takes long time to complete the conversion task, how can I speed up the conversion?

This FAQ is about: Blu-ray Video Converter, Frequently Asked Questions, Total Media Converter Ultimate, Video Converter, Video Converter Pro, Video Converter Ultimate