1) Please make sure your source video can be played normally on Leawo for preview.If it could not be played, the conversion will fail.
2) We suggest you clicking the top File button on Leawo, then load your video via the dropdown list options to try again.
3) If the conversion fails again, please right-click the video on Leawo to send us the bug report.
4) Please also email us with detailed description of your problem, we will check the report and get back to you soon.
This FAQ is about: Blu-ray Ripper, Blu-ray Ripper for Mac, Blu-ray Video Converter, DVD Ripper, Frequently Asked Questions, Total Media Converter Ultimate, Video Converter, Video Converter Pro, Video Converter Ultimate