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Frequently Asked Questions:
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I purchased the product from Apple Store, I can’t save the changed output folder if I restart the program.
The audio is not sync with video, what should I do?
The output video quality is not satisfying, can I get a better one?
I purchased the product from Apple Store, I found there is a higher version on your website, how can I upgrade to it?
I purchased Video Converter from the App Store, but I can’t Add Subtitles.
The output audio goes out of sync with video, what can I do?
How can I get a smaller file size to save space?
Can I save my output settings as a profile for later use?
There is black bar in converted video files. How to remove it?
How to uninstall the application?
What are needed to play 3D Side by Side Videos?
How to take a snapshot?
Where can I find the converted video files?
How to add a watermark on the DVD/BD?
How to add subtitle files into the output video files?
Which format should I choose for playback on DVD players?
How to load converted files to iMovie?
How to transfer the output iPod/iPhone/Apple TV files into my device?
How to merge my several videos into one file?
How to convert iMovie project file?
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