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Why is My Apple Music Not Downloading

Question 1 from Apple Communities: “Apple Music songs not downloading - Hello, recently faced such problem: while trying to download song to listen to it offline, I am just seeing constantly moving so to say "download circle" near the song name in Apple Music and nothing happens. it started like 4 days ago. what can be done? appreciate your help.”

Question 2 from Reddit’s Apple Music sub-forum: “Apple Music not downloading to my iPhone! Anyone else got this problem? Won’t let any music download so I can listen to it offline.”

Many people have met exactly the same problem, and for some people the album artwork wouldn't even show up. By downloading music within Apple Music on our iPhone or iPad, we could listen to those songs we like offline. Therefore, when Apple Music not downloading songs error happens, it would be a confusing and miserable thing for us. If you have come across such problem and can’t find any effective solution, this page would be exactly where you should stand your feed on. We would like to cover almost all possible solutions here to help you solve Apple Music not downloading songs to iPhone error.

10 solutions to fix Apple Music not downloading songs

Why is my Apple Music not downloading songs on my iPhone? This has been a big concern among those people who have met Apple Music not downloading songs. There are quite a lot of reasons for this. In the below content, we would like to share every possible solution to this error. You could get to know the reasons backwards according to each solution.

1. Check out your network connection


The very first thing you need to do is check out your iPhone’s network connection and the authorization of cellular data use upon Apple Music. To check out your iPhone’s network connection, simply open Safari on your iPhone and browse anything you like to see if your network connection is normal or not. To check out the authorization upon cellular data use upon Apple Music, you need to open “Settings > Music > Cellular Data” option to switch it on.

2. Restart your Apple Music app

If your WiFi and cellular network connection are normal, the next thing for you to solve “Apple Music not downloading songs to iPhone” is to close and then re-open Apple Music app. Sometimes Apple Music app might get stuck during downloading due to unknown error. A restart would probably help solve this.

3. Restart your iPhone


Though we don’t know why, but sometimes restarting your iPhone indeed helps. Maybe it will clear the junk files and shut down some of the background apps that cause Apple Music not downloading songs to iPhone error. Restarting ways differ from iPhone models: for iPhone X and later, press and hold the Side button and either volume button until the power off slider appears, switch to turn your device completely off, and then press and hold the Side button again until you see the Apple logo to turn it on; for iPhone 8 or earlier, press and hold the Top (or Side) button until the power off slider appears, switch to turn your device completely off, then after your device turns off, press and hold the Top (or Side) button again until you see the Apple logo.

4. Sign Out Apple ID and Re-login Again


If there is a problem in downloading songs to your iPhone within Apple Music, you could try to sign out your Apple ID and then re-login it. This would sometimes work. On your iPhone, open “Settings > Your Name” option and then scroll down to click “Sign Out” button (you may need to shut down “Find My iPhone” first). Then, open “Settings” app to sign in your Apple ID again.

5. Turn off and on Apple Music


"Show Apple Music" is an option to actually see the app on the main page. When you turn off this option, Apple Music is hidden, and you can relaunch the app in this way when Apple Music songs won't download. On iPhone, open “Settings > Music” option to switch off Apple Music, and then switch it on again.

6. Update Apple Music app

Sometimes you may need to update your Apple Music app to install the latest version to fix the “Apple Music not downloading songs to iPhone” error. Open “App Store” on your iPhone and then check in “Update” column to see if there is any update available for your Apple Music. Click the “Update” button next to the Apple Music app if an update is available. If not, you are using the latest version of Apple Music. Then you could refer to our other suggestions.

7. Update iPhone Software

Updating your system to the latest iOS version will make it more powerful and smarter, and might help you get Apple Music back to normal. To update iOS software on your iPhone, follow these steps: tap "Settings", then "General" and choose "Software Update". Then choose "Install Now" if an iOS update is available.

8. Check your Apple Music subscription status

Apple Music offers a monthly subscription service, which means you need to pay every month to enjoy or download music from Apple Music. If you cancel your Apple Music subscription after trial or turn-off Apple Music Auto-Renewal function, then you won't be able to access Apple Music songs on any of your device including PC, iPhone, Android, etc.

9. Free up storage space on iPhone.

It’s obvious that downloading new songs within Apple Music requires iPhone storage. Therefore you might need to free up storage space on your iPhone to continue downloading songs within Apple Music. Launch "Settings" > "General" > "iPhone Storage", you will find how much space each app eats. If your device is running out of storage space, you should delete some large files to free up space on your iPhone. After that, you can download new music to your device.

10. Find an Apple Music alternative to download music to iPhone

Also, you could find an Apple Music alternative to download music to iPhone. For example, you could download music files on iTunes on your computer, and then use Leawo iTransfer to transfer downloaded music and songs to Apple Music. This would be wonderful choice when you have nothing to do to fix the “Apple Music not downloading songs to iPhone” error.

The above 10 solutions could probably help you solve this error. Of course, you could also turn to Apple Customer service to get help.

Bonus: How to Backup and Export Downloaded Apple Music Songs

As mentioned above, Leawo iTransfer could help you easily transfer iTunes music to iPhone’s Music app so that you could avoid “Apple Music not downloading songs to iPhone” error. Actually, as a professional iOS data transfer and backup tool, Leawo iTransfer could also help you transfer data and files backwards from iPhone to computer or iTunes, like transferring videos from iPhone to computer, backing up iPhone messages to computer, importing contacts from computer to iPhone, etc. It could transfer and back up up to 14 types of data and files from iPhone to computer, including music, video, messages, apps, photos, notes, reminders, contacts, bookmarks, call history, etc. Therefore, you could also use Leawo iTransfer to back up and export downloaded Apple Music songs to computer.

Download and install Leawo iTransfer on your computer. Connect your iPhone to computer via USB cable provided by Apple. Then, follow the below steps to learn how to back up and export downloaded Apple Music songs to computer or iTunes with Leawo iTransfer.

Step 1: Launch Leawo iTransfer


Leawo iTransfer would automatically detect your iPhone and then display your iPhone info on the main interface. Click your iPhone icon and then open “Your iPhone Name > LIBRARY > Music” tab to view all available songs within your Apple Music.
Step 2. Choose songs to transfer


Check the songs you want to transfer and right click to choose “Transfer to > My Computer/iTunes” option.
Step 3. Set output directory


Check “Save to Folder” in the pop-up dialog and click “Change” to choose a folder on your computer to save the music files. To transfer songs from iPhone’s Music to iTunes, check “Transfer to list” option and then choose iTunes as target under the drop-down box. And then click “Transfer Now” at the right bottom of the dialog to start transferring music from iPhone to computer or/and iTunes. When the transfer is finished, you will get the files in the target folder.



With long-term dedication into the latest market demands and technologies, the author has become an expert in posting practical, in-depth and user-oriented how-tos, tutorials, recommendations, reviews, and more digital multimedia solutions in Blu-ray, DVD, video, audio, picture, Apple utilities, etc.

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