“My iPhone is totally frozen. It doesn’t respond to any button pushing. I attempted to power it off, but that didn’t work either. I can’t even shut it off. Can anyone help me with this? Thanks!”

When you are using a app or playing a game, your iPhone is suddenly frozen. You have no idea about what to do when your iPhone is frozen. You press the Home button, the Power button, and swipe with your finger. Nothing happens. No worries, in this post, you can learn how to fix a frozen iPhone in easy ways.

Method 1. Hard Reset Your iPhone

If your iPhone is crashed or frozen, the force reboot solution works well, but it can sometimes cause an unresponsive iPhone with a black screen that appears dead because it isn’t responsive to anything.

Press and hold both the “Home” and “Power” button for at least 10 seconds. You can see the Apple logo and your iPhone will reboot. Your iPhone will back to normal again. Generally speaking, restarting your iPhone will solve the freezing issue and complete the iOS 9/8 update.
Hard Reset Your iPhone

Method 2. Restore iPhone with iTunes

iOS updates may be another reason that your iPhone is frozen. And you could fix the frozen iPhone issue by restoring iPhone. Restoring your iPhone is a time consuming process that you should only undertake if your iPhone is still freezing after you’ve tried the previous steps. The following steps will show you how to fix a frozen iPhone by restoring iPhone with iTunes.

Please note that you need to install the latest version of iTunes on your PC or MAC. Then go to Settings > iCloud to turn off Find My iPhone. Now, the detailed restoring steps are as follows.

Step 1. Plug iPhone into the computer with the USB cable. The iTunes on your computer will automatically launch. If not, double-click the icon to start it.

Step 2. Click the name of your iPhone at the upper right corner of iTunes, and then the information of your iPhone will be shown. Click the “Restore iPhone” button in the window to start.

Step 3. iTunes will ask whether you want to back up iPhone before restoring. You’d better choose “Yes” for the reset will erase the contents in your iPhone. Then iTunes will start restoring your iPhone to factory settings.
Restore iPhone with iTunes

Step 4. Click Restore again to confirm. Then iTunes erases your iPhone and installs the latest iOS or iPod software. After you restore your iPhone to factory settings, it will restart. Now you can set it up as new.
Restore iPhone

Method 2. Restore iPhone without iTunes

You can also restore iPhone without iTunes if you want to fix your frozen iPhone. The third-party iPhone data recovery software can help you finish the task within seconds. This software is used for recovering deleted or lost files from iOS devices, extracting data from iTunes and iCloud backups, and the iPhone data recovery software supports iPhone 4/4s/5/5s/6/6s.The following guidance will show you how to restore iPhone without iTunes, and you are allowed to free download Leawo iOS Data Recovery to have a try.

Download Windows Version
Download Mac Version
Step 1. Run Leawo iOS Data Recovery and choose Recover from iOS Device.
Step 2. Connect iPhone to computer with USB, and click the Start button.
Step 3. The software will scan your iPhone. After the scan, select the files you need and click Recover.
Step 4. Click Open in the pop-up dialog to choose a target folder on your computer to save the files. Then click Go to start exporting files from iPhone to computer.

When the recovery process is done, you will get the exported in the target folder. The files will be saved in viewable types.

Leawo iOS Data Recovery makes it easy for you to restore iPhone without iTunes when your iPhone is frozen. If you have an iPhone backup in iTunes or iCloud, you are also able to extract files from iPhone backup.