"Unable to play DVD form Redbox: I have an HP15-p214DX, Windows 8.1, DVDRW_DU8A6SH  device. It read some DVD's But not from Redbox. Is this a sensitivity issue with copyright or what? I put the same DVD in an old player an they load and play like normal. Really interested to get to the truth of the matter. Thanks for any thoughts in advance."

If you are a DVD movie enthusiast, you must know Redbox, a video rental company specializing in DVD, Blu-ray, 4K UHD rentals, and formerly video games via automated retail kiosks. However, sometimes when you insert a Redbox DVD disc into the DVD drive or DVD player but only to find  Redbox DVD not working nor playing. Why does Redbox DVD not working happen? How can you fix the issue Redbox DVD won’t play on DVD player? Well, if you are looking for a solution, this guide would be perfect for you. We will show you the best solutions to help you solve Redbox DVD not playing issue.

Part 1. Common Issues on Redbox DVD Rental

We know that we can rent DVD discs from Redbox. But sometimes these Redbox DVD rentals just don’t work or play on our DVD players or computer. What are the possible reasons for Redbox DVD don’t play issue?

Well, here we have collected some common issues on Redbox DVD rentals to help you get more information for this issue:

  • DVD player is not spinning or DVD player spins but stops.
  • DVD player won't read/recognize/load discs.
  • Wrong region with the DVD player.
  • DVD player says no disc or unknown discs.
  • DVD looks bad/blurry on HDTV or 4K TVs.
  • DVD plays with no sound, no picture or no subtitles on TV.
  • Jerky and choppy playback on DVD players.
  • DVD player won't play some DVDs (like commercial discs or region restricted discs).
  • DVD discs are scratched or damaged.

Whatever the issue is, your Redbox DVD rentals don’t work normally. And actually it’s quite troublesome for you to ask for refund. How to fix the Redbox DVD won’t play issue? Check the below recommendations.

Part 2. Solutions to Redbox DVD not Working Problem

If unfortunately you come across the error of Redbox DVD won’t play on DVD player or computer, you could follow the below recommended solutions to solve this issue.

Fix 1. Check if the optical disc drive is dirty or broken

Dust is always the culprit for most DVD player not read/load errors. Dust around the laser will block the player to read the disc data via the laser beam. Check closely into the DVD drive and if you notice any dust, you're suggested to get a DVD cleaner - a disc with little brushes on it. Or you may need to disassemble the DVD player and wipe the lens gently with 90% isopropyl alcohol and a q-tip or other proper solution/cotton.

DVD player not working might be a sign that the disc tray, tray motor or laser is worn out. To fix any of the DVD hardware, you need to open the housing and check the inside with special tools. If you don't know how to fix them, send the DVD player to the repair store nearby and replace the disc drive if necessary.

Fix 2. Check if the DVD disc is damaged

Heavily used discs have caused many of the most common DVD player problems, for example, the DVD player reading errors as well as jerky/choppy DVD playback. Take the disc out of the player and visually check if there are any scratches on it, or play the DVD in another DVD player. Before you throw the scratched DVD away and buy a new one, fix the scratched DVD using toothpaste or convert the scratched DVD to digital files to play smoothly on TV/PC.

Fix 3. Repair Scratched DVD Disc

In case your Redbox rental DVD is touched or played by a naughty kid, then it's hard for DVD disc to keep an untouched smooth body. If your Redbox DVD disc is slightly scratched, you can use a banana, peanut butter, toothpaste or vaseline to repair scratched DVD disc.

Fix 4: Clean RedBox DVD Disc

Check if your disc is clean. If it's dirty, full of dust or syrup, use a soft duster to clean RedBox DVD rental. Afterwards, insert it to DVD drive to test if it can be played on PC now.

Fix 5. Check if the cables are connected correctly

Bad DVD player connection will cause problems like DVD player no sound or no picture on the TV, or TV plays DVD in black and white without no color, other color errors. Be careful with the component video(3 RCA) and composite video (1 RCA) input, and match the colors in the right way. If you're using S-video cables, check if the cables are in good condition. Replace the cables if necessary.

Fix 6. Check if the TV settings are correct

There are some DVD player not working problems that are caused by incorrect settings on the TV.

Fix 7. Check if the DVD discs are commercial or region restricted

You may need to check whether the Redbox DVD rentals are commercial or region restricted. You have to remove disc region restriction and protection before you could normally play back Redbox DVD discs on your standalone DVD player or computer.

Fix 8: Contact Redbox support

If the disc looks good but cannot be read by Xbox One and other players. They may give you a refund or a promo code to cover the rental with which you can rent another copy.

Part 3. Rip Redbox DVD to Video for Smooth Playback

If with all the above solutions you can’t fix the Redbox DVD won’t play issue, you could then try to rip Redbox DVD disc to video files for smooth and unlimited playback. In such case, what you need is only a DVD ripper program that could help you rip and convert Redbox DVD to video files. Here we would like to recommend you Leawo DVD Ripper.

As a professional DVD to video converter, Leawo DVD ripper could help you easily decrypt, rip and convert DVD to MPEG, MP4, AVI, FLV, RMVB, etc. for various media players and devices. You could even adjust the video and audio parameters of output files so as to let the output files meet your media players or portable devices exactly. In addition, Leawo DVD ripper can also act as a video editor to help you trim DVD movie, crop DVD video size, add image or text watermark, create 3D movie, etc. And it can help you to select subtitles and audio tracks from source DVD movies for output videos. With Leawo DVD Ripper, you could easily rip and convert Redbox DVD rentals to digital videos, no matter your Redbox DVD rentals are copy protected or region restricted, therefore to let you freely play back Redbox DVD discs on any media player as you like.
The below guide would show you how to rip and convert Redbox DVD movies for unlimited playback. Download Leawo DVD Ripper and install it on your computer. It’s a module built in Leawo Prof. Media.


DVD Ripper

☉ Convert DVD to video/audio files like MKV, MP4, AVI, FLV, RMVB, etc

☉ Convert DVD to iPad, iPhone, Android devices

☉ Edit DVD video files with built-in video editor

☉ Add 3D effect with built-in 3D movie creator

☉ Selectable subtitles and audio tracks from source DVD movies for output videos

Free Download Free Download

Step 1. Enter DVD Ripper

Launch Leawo Prof. Media and then open the "Convert" module or click the "Blu-ray/DVD Ripper" option on the Home interface.

Step 2. Add source DVD movie

On the "Convert" module, click "Add Blu-ray/DVD" button to import the Redbox DVD disc from the DVD drive you have inserted the source Redbox DVD disc into.

Note: Leawo DVD Ripper offers 3 different content loading modes. The Full Movie mode loads all source DVD content, Main Movie mode by default loads the longest title (generally the main movie) but allows you to switch another title for loading, while Custom Mode enables you to select desired DVD title(s) for loading. Choose one according to your needs.

Step 3. Set output format

Click the drop-down box named "MP4 Video" by default before the big green "Convert" button. On the drop-down menu, click the "Change" option to enter the Profile panel, where you need to select a format as output format from "Format" or "Device" group for your media player or portable device, say MP4 Video.

Also, if you want to set the parameters of output video and audio, you can select "Edit" to enter the editing panel. You could adjust parameters including "Video Codec", "Bite Rate", "Resolution", "Frame Rate", "Aspect Ratio", "Audio Codec", "Same Rate", etc.

Step 4. Set directory and start converting

After adjusting the video settings, click "OK" and then click the big green "Convert" button. Select a target path to save the output file in the "Save to" box and then click the "Covert" icon below to start ripping and converting Redbox DVD discs to digital video files.

You then only need to wait for the conversion to complete. Once the conversion completes, you could then freely watch the converted Redbox DVD discs on your media player or mobile device on the go.

Part 4: Conclusion

You could try all these solutions mentioned above to see if you have successfully solved the issue of Redbox DVD won’t play on DVD player or computer. Converting Redbox DVD to digital video would be the ultimate solution since it helps you not only solve the Redbox DVD not working issue but also play Redbox DVD discs on your portable media devices for on-the-go movie enjoyment.