Please confirm the information below first.<\/p>\n
1. iTunes version is 12.9.6.3-12.12.2.2 for Win.
\niTunes version is 12.6.0.0 or later for Mac.<\/p>\n
2. iTunes runs normally, iTunes store can be connected normally, videos\/musics\/audiobooks can be played by iTunes normally, there is no prompt of expired certificate or session timeout.<\/p>\n
3. The prompt box is closed when you convert a unauthorized video, if not, all conversions will fail.<\/p>\n
4. The Apple ID you used to sign in iTunes is not locked.<\/p>\n
5. The internet connection is fine.<\/p>\n
If above are confirmed, please contact us with the following information.<\/p>\n
1. Total converted file size.<\/p>\n
2. The file names you are converting.<\/p>\n
3. Simultaneously converted video quantity.<\/p>\n
4. Other operations with the program while conversion.<\/p>\n
5. Click top Settings>Help>Bug Report, and submit Bug Report.<\/p>\n","protected":false},"excerpt":{"rendered":"
Please confirm the information below first. 1. iTunes version is 12.9.6.3-12.12.2.2 for Win. iTunes version is 12.6.0.0 or later for Mac. 2. iTunes runs normally, iTunes store can be connected normally, videos\/musics\/audiobooks can be played by iTunes normally, there is no prompt of expired certificate or session timeout. 3. The prompt box is closed when […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44,64,65],"tags":[],"class_list":["post-2416","post","type-post","status-publish","format-standard","hentry","category-faq","category-tunescopy","category-tunescopy-for-mac"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.leawo.org\/support\/wp-json\/wp\/v2\/posts\/2416","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.leawo.org\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.leawo.org\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.leawo.org\/support\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.leawo.org\/support\/wp-json\/wp\/v2\/comments?post=2416"}],"version-history":[{"count":7,"href":"https:\/\/www.leawo.org\/support\/wp-json\/wp\/v2\/posts\/2416\/revisions"}],"predecessor-version":[{"id":2883,"href":"https:\/\/www.leawo.org\/support\/wp-json\/wp\/v2\/posts\/2416\/revisions\/2883"}],"wp:attachment":[{"href":"https:\/\/www.leawo.org\/support\/wp-json\/wp\/v2\/media?parent=2416"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.leawo.org\/support\/wp-json\/wp\/v2\/categories?post=2416"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.leawo.org\/support\/wp-json\/wp\/v2\/tags?post=2416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}