At present, as a member subscription-based streaming media player platform, Netflix provides services to users in more than 100 countries or regions around the world. In other words, Netflix has become one of the most important channels for people in most countries around the world to watch TV or video programs. Because we connect to the Netflix platform through the Internet and other methods to watch Netflix TV or video programs, we will inevitably encounter such a problem: Netflix playback error, that is, we sometimes cannot receive the Netflix signal and cannot open its TV shows or videos to watch. This article will give readers a detailed introduction to the causes of Netflix playback error and the solutions when Netflix playback error occurs in Apple TV or other Apple Devices. Finally, I will also remind you some other Netflix playback error codes you may encounter and the corresponding solutions. Of course, if you want to avoid Netflix playback error completely, I will also tell you a clever way.
Part 1: Why Comes Netflix Playback Error?
In general, Netflix playback error is usually a network connection problem. The occurrence of this problem often prevents our devices from accessing Netflix services. Therefore, when there is a problem with the network connection, the connection between our device and Netflix may be disconnected and the data sent by Netflix cannot be received. Finally, Netflix will prompt Netflix playback error. Therefore, according to the network connection problem, we attributed the following reasons to the Netflix playback error:
1. The VPN is damaged
If you log in to Netflix using a virtual private network (VPN), you will not be able to watch Netflix videos when the VPN is broken, that is, a Netflix playback error will appear. You can restart your VPN, and then turn on Netflix to determine whether the VPN is damaged and the Netflix playback error appears.
2. Netflix's own problems
Netflix service providers will update Netflix services from time to time, and some of these updates may suspend Netflix services. Therefore, users cannot watch Netflix videos until the update is complete. Of course, Netflix's official social media account will release information in advance to inform users about the details of the update. Users can check Netflix's official social media accounts to confirm whether this is the reason for the Netflix playback error.
3. Router failure
Generally speaking, after working for a long time, wired or wireless routers often have some problems that cause users to be unable to access the Internet. At this time, you can turn off the router movie. Restart it after 30 seconds to solve the problem of not being able to access the Internet. If it is indeed a router failure that caused the Netflix playback error, restart the router can solve the problem.
Part 2: How to Fix Netflix Playback Error on Apple TV?
If you are using Apple TV to watch Netflix TV or video programs, then if you encounter Netflix playback error when you are watching Netflix, there is a high probability that there is a network connection problem. At this time, you can try the following methods to solve Netflix playback error:
1. Make sure your network allows streaming
If you are using public Wi-Fi networks such as schools, companies, or hotels, these networks sometimes block streaming video. Therefore, you need to make sure that these networks allow the use of Netflix. If you are using a cellular data network or satellite Internet connection, please try another network.
2. Restart your home network
As mentioned earlier, a damaged router will cause Netflix playback error. Therefore, restart your home network to solve this problem. Turn off the power of your device and router, and then wait for 30 seconds. Then restart the router and your device. After the network connection is normal, reopen Netflix again.
If none of the above methods resolve the Netflix playback error, please contact your Internet service provider and ask them to do further checks.
Part 3: How to Fix Netflix Playback Error on Apple Devices?
If you are experiencing Netflix playback error when using iPhone, iPad or iPod touch, there are some ways to solve this problem that are different from Apple TV. The specific methods and operation steps are introduced as follows:
1. Reinstall the Netflix APP
Sometimes damage to some files in the Netflix APP will cause it to fail to operate normally or to provide services to users. At this time, you can try to reinstall the Netflix APP to solve the Netflix playback error. It should be noted that deleting the Netflix App will also delete all TV shows or movies you have downloaded. In addition, you may need your Apple ID and password to reinstall the application.
2. Try other networks
If you cannot watch Netflix in the current network environment, please connect your iPhone, iPad or iPod touch to other networks. For example: you can try to connect your device to another Wi-Fi network, and then turn on Netflix.
If none of the above methods can solve the Netflix playback error, you can also contact Netflix customer service to solve the problem for you.
Part 4: Other Netflix Playback Error Codes You may Come Across
In addition to Netflix playback error, you may also encounter various Netflix error codes. These error codes will also prevent us from watching Netflix normally. In the following, I have summarized some of the most common Netflix error codes.
1. Netflix Error Code 11800
If the information on the device you are using is out of date or damaged, Netflix Error Code 11800 will appear. Usually, you will see this error on Apple devices such as iPhone, iPad or Apple TV. After restarting the device, clearing all old information used by the Netflix application and allowing the Netflix application to reload the device information can solve this problem.
2. Netflix Error Code M7111-1331
When a user uses a browser to access Netflix, Netflix Error Code M7111-1331 may appear. This error code indicates that the user may be using a link that does not exist. Jump directly to www.netflix.com to solve this problem.
3. Netflix Error Code F7111-5059
When a user uses a VPN or proxy to access Netflix from a browser, Netflix Error Code F7111-5059 will appear. In the past period of time, Netflix severely cracked down on users who used VPNs to access Netflix. Because Netflix does not allow users outside certain regions or countries to access other restricted content. You can disconnect the VPN or proxy connection, and then reconnect to try to solve this problem.
Bonus Tips: Best Downloader for Netflix
Because users cannot avoid Netflix playback error when watching Netflix, many users think that downloading Netflix videos to the device in advance is a very clever way to avoid Netflix playback error. At this time, we need a download software that can download Netflix videos efficiently.
CleverGet Netflix Downloader is one of the best Netflix video downloaders currently on the market. Because it has a built-in browser, users can directly log in to major video websites in Leawo Video Downloader to watch or download the videos they need. The steps for CleverGet Netflix Downloader to download videos are also very simple. Because CleverGet Netflix Downloader can recognize more than 180 formats of video information so that it can automatically identify the downloadable video information in the browser page, and then feed it back to the user. The user can easily download the video to the computer with just a few clicks of the mouse. What's more, you can also log in to YouTube to download the best funny TED Talks videos, log in to the Korean drama website to download Korean drama videos, and so on with other downloading modules in CleverGet. All in all, CleverGet software not only can fully meet the needs of users to download Netflix videos, but also can meet the needs of users to download other videos. Here is the guide.
△Step 1. Download CleverGet
CleverGet Netflix Downloader is a module of CleverGet. Download and install CleverGet on your computer.
- Download 720p and 1080p Netflix videos without quality loss
- Support other 1000+ sites
- Remux subtitles to video or save as SRT or SUP files
- Save full metadta info
- Built-in browser and player
- Advanced hardware acceleration
- Easy-to-use interface
△Step 2. Set Output Directory
Click on the Settings icon to enter the setting panel and set the output directory.
△Step 3. Locate Video Sources
Click on the Netflix icon to enter the Netflix Downloader. Find the video you want to download and play it within the downloader.
△Step 4. Analyze Video Sources
CleverGet Netflix downloader will detect and analyze the video available for download. Click on the Blue Download icon on the right of the player to download videos.
△Step 5. Download Videos
Choose a preferred quality and format. Click on the "Download" button to download videos from Netflix.
In short, as long as users log in to Netflix through the Internet and other methods to watch TV or video programs in Netflix, users will inevitably encounter various Netflix playback error codes. This requires users to master the solutions to various Netflix playback error codes. Although the probability of Netflix playback error codes is not high, once this problem occurs, it will seriously affect our experience of watching TV programs or videos. Although watching Netflix directly cannot complete the Netflix playback error, downloading the Netflix video in advance can avoid the Netflix playback error during the viewing process. Therefore, if you agree with this method, try using Leawo Video Downloader to download Netflix videos.