Why was I charged twice for one order?

Firstly please check carefully with your card bank to see if the bill is correct.
If you’re charged twice for the same order, please contact our support and attach the order No. and bill statement for reference.

Related FAQs

• What is Automatic Renewal Service and how to disable it?
• Can I use the software on another computer but I have the single-user license?
• How can I know if my order is processed successfully or not?
• Why was I charged more than the price stated on website?
• Can I cancel my order after placing?

This FAQ is about: Frequently Asked Questions, Payment & Refund