Generally once your order has been processed successfully, you will receive a confirmation email from Avangate or Regnow. After this e-mail, you will receive a registration e-mail from us within an hour, please check both inbox and the spam folder to see if the auto-generated email is marked as spam.
You can go to the following links to confirm whether your order is successful or not:
Avangate: https://secure.avangate.com/myaccount/order_lookup/
RegNow: http://www.regnow.com/app/cs/lookup
If your order is successful, but you have not received the registration e-mail after 12 hours, you can try to retrieve the registration code via Leawo Online License code Retrieval System. If it still failed, please contact our support team.
This FAQ is about: Frequently Asked Questions, Payment & Refund